April 2nd 2024:
In 2023 Call Porter — a US-based, REI-trained, answering service—put their best calling reps into a different role:
Follow up.
The part that investors struggle with the most, but where all the money is made in real estate; if you don’t have follow-up, you won’t have a business.
TJ Hedick, owner-operator at Integrity Homebuyers in Tampa Florida has been using Call Porter’s new Lead Management service to pull more deals from his leads, in the background, while he works on the business.
Here’s what he said in the video below:
“… started using Lead Management with Call Porter about two months ago and it’s really been a game changer for me. You’re able to start at maybe just a couple hours a day if that’s what’s needed and grow as you grow. But really acknowledging what I don’t do well which is the consistent and effective follow up to squeeze every dollar out of your marketing and help with the organization…
Here’s how it works:
1. No language barriers and blown-up deals
One of the most frustrating parts of hiring someone international to call, are deals being squashed because the rep said something… dum. Or there’s confusion due to language barriers. Call Porter’s reps are “home-grown”, US-based. They understand all the colloquialisms and slang of Americans.
They’ll connect with your sellers as if they’re your local personal assistant, following up.
2. Consistency done for you
Follow-up takes consistency if you want it to work. And most investors struggle with carving a slice of their day to chase leads… Call Porter adds that consistency for you so leads don’t fall through the cracks.
3. They know your seller
Call Porter’s reps are trained specifically in RE (they only work in the real estate industry, unlike other call/answer centers in multiple industries that don’t understand what a motivated seller sounds like). These reps spend ALL day talking to sellers, so they know them well. The owners of Call Porter (both investors and operators, still today), have trained and implemented a proven script and program.
4. Bookings on your calendar and CRM
They operate in your CRM. They’re your dedicated lead manager (at a fraction of the cost of full-time employee) who’ll work your leads and book new appointments on your calendar.
